FREQUENTLY ASKED QUESTIONS
Everything you need to know about ordering, shipping, authenticity and autograph signings.
Jersey sizes vary depending on the item and availability, with most typically ranging from 50 (M) to 56 (XXL). Unless a specific size is listed in the product description, jersey size is not guaranteed.
If you're looking for a particular size, please contact us before ordering, and we'll do our best to accommodate your request.
Yes. Every autographed item sold by East Coast Sports Collectibles is backed by our 100% lifetime guarantee of authenticity.
We work directly with athletes through private and public signings and source memorabilia through trusted partners in the sports memorabilia industry.
Yes. Our autographed memorabilia includes authentication identifying the item as genuine.
Please note that East Coast Sports Collectibles authentication holograms issued from 2025 onward no longer include serial numbers. These items are still fully backed by our 100% lifetime guarantee of authenticity.
In-stock items typically ship within 2 business days.
Items purchased through an upcoming signing are generally shipped 1–2 weeks after the pre-order deadline. Signing schedules can occasionally change based on athlete availability.
Shipping rates are calculated or displayed during checkout based on your order and destination.
You'll be able to review the applicable shipping charge before completing your purchase.
Yes. East Coast Sports Collectibles ships to customers outside Canada. Available shipping options and rates will be shown at checkout based on your destination.
Eligible items may be returned within 21 days of delivery, subject to our return conditions. A 20% restocking fee may apply.
Certain products, including custom orders, autograph signing orders and Mystery Boxes, cannot be returned or exchanged.
For full details, see our Returns & Exchanges policy.
For an upcoming signing, you can either purchase memorabilia from us to have signed or send in your own eligible item.
Some events are private, while public signings also give customers the opportunity to attend and meet the athlete in person.
Full instructions, deadlines and available options are provided on our Upcoming Signings page.
First, place the appropriate autograph order through the athlete's signing page. Then send your item to:
East Coast Sports Collectibles
247-41 Summerwood Blvd
Sherwood Park, AB
T8H 0C8
Please include your order number inside the package. Your item must arrive by the pre-order deadline listed for that signing.
Available autograph colours, inscriptions and other options vary by signing. If an option is available, it will generally be listed on the athlete's signing page.
For a specific request that isn't listed, contact us before placing or sending your order. We'll do our best to accommodate requests, but they cannot always be guaranteed.
Contact our team at info@eastcoastsportscollectibles.com or use the form on our Contact Us page. Please include your order number when contacting us about an existing order.
